Find quick answers about our services, insurance plans, claims processes, and more.
◆ Our Services
What types of insurance do you offer? +
We offer a wide range of insurance products including Health Insurance, Life Insurance, Motor Insurance, and Term Insurance. Our licensed advisors help you choose the right plan for your specific needs and budget.
Are you licensed by IRDAI? +
Yes, Vinayak Marketing Solution is fully licensed by the Insurance Regulatory and Development Authority of India (IRDAI). You can trust that all advice and policies we recommend are legitimate and compliant.
Do you work with multiple insurance companies? +
Yes, we are independent advisors and work with multiple leading insurance companies. This allows us to compare options objectively and recommend the plan that best suits you — not just the one that benefits us.
Where is your office located? +
Our office is at G-19, 3rd Floor, G Block, Sector 3, Noida (U.P.) – 201301. We also serve clients across Delhi NCR via phone and video consultation.
◆ Buying a Policy
How do I get an insurance quote? +
You can get a free quote by filling out our online form on the Contact page, calling us at +91 95409-31628, or emailing us at contact@vinayakmarketingsolution.com. We respond within 24 hours.
What information do I need to provide for a quote? +
For most plans, we need your name, age, contact details, and basic requirements (coverage amount, type of insurance). For health insurance, a brief medical history may also be needed.
How long does it take to get a policy? +
Most policies are issued within 1–3 working days after document submission. Some motor and term insurance policies can be issued the same day online.
Can I purchase a policy online? +
Yes! Many policies can be purchased completely online. Others may require physical document submission, which our team will guide you through step by step.
Can I customise my coverage? +
Absolutely. We help you tailor your coverage with add-ons and riders such as critical illness cover, accidental disability, zero depreciation for motor, and more.
◆ Claims
How do I file an insurance claim? +
Contact us immediately after an incident. We will guide you through the claims process, help you collect the required documents, and liaise with the insurer on your behalf throughout.
What documents are typically required for a claim? +
Documents vary by claim type, but generally include: policy document, claim form, ID proof, and event-specific documents (e.g., medical bills for health, FIR for motor theft). We'll provide a complete checklist specific to your claim.
How long does claim settlement take? +
Most health insurance cashless claims are processed within a few hours. Reimbursement claims and life insurance claims typically take 7–30 working days depending on the insurer and complexity.
What if my claim is rejected? +
If your claim is rejected, we help you review the reason and assist with the appeals process. We can also escalate to the Grievance Officer or IRDAI Ombudsman if required.
◆ Policy Management
How can I make changes to my policy? +
Contact our office by phone or email with your policy number and the change you require. We will coordinate with the insurer and guide you through the process.
What happens if I miss a premium payment? +
Most insurers provide a grace period of 15–30 days. If you miss a payment, contact us immediately so we can help you avoid policy lapse.
Can I cancel my insurance policy? +
Yes, policies can be cancelled with a written request. The refund amount depends on the policy terms and the time remaining. Our team will explain the implications before you proceed.
How do I renew my motor insurance? +
We send renewal reminders before your policy expires. You can renew easily through us with a quick call or online — usually within minutes.
Still Have Questions?
Our advisors are available Monday to Saturday, 9 AM – 7 PM to help you.